Assistant Bookstore Manager

The Assistant Bookstore Manager is responsible for helping MorningStar fulfill its mandate in Matthew 24:45 to “give meat in due season.” This position focuses on the entire process from start to finish for every message the Lord gives through MorningStar, with a special emphasis on managing bookstore operations and supporting product fulfillment and inventory management.

This position requires a multifaceted professional who excels in an ever-changing environment that requires different expertise at any given time. A passion for the continued growth and development of MorningStar Ministries is essential for this position.

The person must be full of integrity, friendly, personable, and possess a strong biblical understanding with the ability to clearly and effectively communicate with customers and others within the MorningStar community. This person must be flexible, collaborative, and possess strong critical thinking skills. The person should also have excellent time management skills with the ability to accomplish projects on time. Additionally, the individual must be teachable, a team player, and ready to support and participate with the store manager in undertaking the overall management of the store duties.

Roles and Responsibilities:

Required Competencies:

Knowledge:

• MorningStar Product Knowledge - Knowledge of MorningStar’s unique purpose in the body of Christ and how to fulfill that vision and purpose.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Skills:

• Computer and Application - Ability to work effectively with Microsoft Office applications and the ability to learn other applications or technical processes.
• Critical Thinking - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Customer Service - Ability to provide customer satisfaction in person or remotely. Identify potential problems and recommend solutions.
• Clear Communication - Highly competent in communicating clearly and effectively.
• Business Minded - Skilled in understanding basic business concepts such as profit and loss, budgets, planning, and resource management.
• Time Management - Ability to manage one’s time effectively to complete tasks in a timely manner.
• Teachable and Team Player - Must be willing to learn, collaborate effectively with team members, and support the store manager in overall store duties.

Education/Experience:

• College degree preferred; past experience also considered.
• Minimum of 2 years of retail or customer service experience.
• Proficiency in Microsoft Word, Outlook, Excel.
• Experience with Shopify or other e-commerce platform is a plus.